Online therapy (also called teletherapy or telehealth counseling) is a form of mental health treatment conducted remotely using secure video calls. A licensed therapist provides the same kinds of support they would in person—including talk therapy, coping strategies, and treatment plans—but through an online platform.

No. Therapy is confidential and HIPAA-compliant. Your employer will not be notified unless you are a danger to yourself or others, or in rare cases where the law requires disclosure.

Seeking mental health treatment does not automatically disqualify you from holding a security clearance. In fact, proactively addressing mental health concerns is often viewed positively during clearance reviews.

Yes. We work specifically with military members and first responders and understand the culture, language, and unique stressors of your work.

Yes, for many people and many mental health conditions, research shows that online therapy can be just as effective as traditional in-person therapy. Studies have found comparable outcomes for conditions like:

• Generalized anxiety disorder

• Major depressive disorder

• Post-traumatic stress disorder

• Relationship and stress-related concerns

A comprehensive systematic review and meta-analysis published in JMIR Mental Health found that psychiatric treatment conducted via telemedicine showed comparable effectiveness to in-person modality for posttraumatic stress disorder, mood disorders, and anxiety disorders.

Your first session is usually focused on getting to know each other and setting goals. Common steps include:

• Reviewing confidentiality and how online therapy works

• Discussing your concerns, history, and what brought you to therapy

• Setting short- and long-term goals

• Testing the technology (e.g., audio/video, comfort with the platform)

• Asking any questions about the therapist's approach

You won't have to share everything at once—it's okay to go at your own pace.

Depending on your internet access and privacy, yes. We can work with you to maintain continuity of care during deployments.

Yes, we accept TRICARE and can help you navigate coverage and billing.

Online therapy may be a good fit if you:

• Prefer the convenience of home sessions or have mobility or scheduling challenges

• Feel comfortable communicating over video or phone

• Want access to more therapist options outside your immediate area

Yes, in many cases. Most major insurance plans in Texas and New Jersey cover online therapy (telehealth) similarly to in-person sessions, especially since coverage expanded after the COVID-19 pandemic. Coverage depends on your specific plan—co-pays, deductibles, and in-network requirements may still apply.

To learn more about our accepted insurance plans and self-pay rates, visit our Rates & Insurance page.

Yes. Your privacy is very important to us. All sessions are conducted on a secure, HIPAA-compliant platform to ensure that your information and conversations remain completely confidential.

Find a quiet, private space where you feel comfortable and won't be interrupted. It can help to have a notebook or something to drink nearby, and most importantly… just come as you are! There's no need to prepare anything special.

Life happens! If you need to reschedule or cancel, just let us know as soon as possible. Our policy requires 24-hour notice to avoid a late cancellation fee, and we'll always do our best to find a new time that works for you.

Most clients start with weekly sessions to build consistency and momentum. As you begin to feel more grounded and confident, we can adjust the frequency to fit your needs and goals.